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New to crypto
Intro to coinmama
Cryptocurrency
Wallets
Get verified
What you need to know before verification
Getting verified for level 1
Getting verified for levels 2 & 3
Application decline reasons and troubleshooting
Buy & Sell
Buy
Sell
Fees & charges
My order
General order FAQ
Order failed reasons
Order completed but no coins/funds received
Account & Security
Can't log in?
Update your account details
Protect yourself online
Wallets
Order failed reasons
3DS Authentication
Do not honor/card not accepted
Insufficient Funds
Invalid Transaction
"We cannot complete your order at this time"