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  • New to crypto
    • Intro to coinmama
    • Cryptocurrency
    • Wallets
  • Get verified
    • What you need to know before verification
    • Getting verified for level 1
    • Getting verified for levels 2 & 3
    • Application decline reasons and troubleshooting
  • Buy & Sell
    • Buy
    • Sell
    • Fees & charges
  • My order
    • General order FAQ
    • Order failed reasons
    • Order completed but no coins/funds received
  • Account & Security
    • Can't log in?
    • Update your account details
    • Protect yourself online
  • Wallets

Get verified

What you need to know before verification

  • Confirm your email address
  • Account limits (buy & sell)
  • How to sign-up
  • Why we verify your account
  • Third-party transactions
5 articles

Getting verified for level 1

  • Level 1 verification
  • Accepted residence permits
  • Accepted IDs
3 articles

Getting verified for levels 2 & 3

  • Coinmama KYC Questionnaire
  • Signed documents
  • Level 2 verification
  • Level 3 verification
4 articles

Application decline reasons and troubleshooting

  • Residential address
  • Location
  • ID or Phone number already exists
  • Coinmama selfie
  • My application was permanently declined
5 articles

Become A Coinmama Affiliate

  • Affiliate Pay-out/Commission
  • Commission Model
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3 articles
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