What is it?
Two-Factor Authentication, or 2FA, is an extra layer of security that has proven to be between 90-99% effective in preventing potential fraudsters from gaining access to your account.*
When enabled, it prompts you to enter a code generated from your mobile authentication app.
- Log into your Coinmama account
- Click on ‘Profile & Security’ on the left-hand side of the page
- Select ‘Enable 2FA’
- Follow the instructions
If you lose access to your phone or authentication app, don't worry! All you'll need to do is take a selfie holding a handwritten note with today’s date and the text “I want to reset my Coinmama 2FA”.
Once you have taken the selfie, upload it to your Coinmama account in the ‘Profile & Security’ section and our verification team will do the dirty work.
You can disable your 2FA at any stage through the ‘Profile & Security' section. When disabled, you will be required to confirm your wallet address via email after placing an order.