Bank transfer timeframe

Placing an order with a bank transfer is the most secure payment method, has higher limits than credit card orders, and the best part - you'll save money in fees! Orders placed with a bank card need to be handled by our card processors and are usually completed within 10-15 minutes. This is why they are subject to a momentum fee of 5%, which is added on top of the original order amount.

Bank transfers may take anywhere from 24 hours to 5 business days (Monday through Friday and working-holidays) to reach us, depending on where your bank account is located in the world:

  • SEPA transfers typically take up to 24 hours, and SEPA Instant Credit Transfers (SEPA ICT) are instant.
  • Faster Payments (UK-SWIFT) transfers typically take up to 24 hours
  • SWIFT (Global) transfers may take anywhere from 3-5 business days
  • FedWire (USD) transfers take 1-2 business days to reach us on average.

 

Once you've initiated a wire transfer and the funds have been deducted from your bank account's balance, that they are not immediately deposited into ours.

Why transfers may be delayed

  • Before initiating a bank transfer, make sure that you don't make any of these common mistakes.
  • Banks intentionally slow-down outbound wire transfers as a precautionary measure against fraud. For this same reason, many banks will also hold incoming funds for a few days before releasing them to the beneficiary's account.
  • The specific route that your transfer will take before the funds are deposited into our bank account depends on a number of factors, and the process isn't exactly straight forward. Most international bank transfers (outside of the SEPA zone) are made possible by the SWIFT network, which is a secure global messaging network used by banks to correspond with one another. 
If there is not an established line of communication between your bank and ours within the SWIFT network, your request may pass through more than one intermediate bank until it reaches ours. It may help to think of the SWIFT network as a classroom full of students (banks). Since passing notes isn't allowed in the classroom, if student A (your bank) wants to pass a personal note to student B (our bank) on the other side of the room, he won't be able to do it himself. He'll need to have his note passed through a few of his trusted classmates (intermediate banks) in order to get the note to student B.
Until your transfer reaches our bank, we cannot see any information on it nor can we know where it is in transit. The good news is that you can - you have the option of requesting that your bank place a trace on your transfer (they will likely ask for the transfer's reference number, so be sure to have it handy). Most if not all banks should be able to trace transfers, and some may charge an extra fee for doing so.

 

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