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Signed documents

We may require you to upload different documents that require a signature during verification. Keep reading to find out how to avoid unnecessary delays.


  • Must be in PDF, JPEG or PNG format
  • Ensure the document is clearly legible - if you can't read the text, neither can we!

Signing methods

The good-ol’-fashioned way, printing it out and signing it! Then, all you'll need to do is just upload the file via the verification tab in your Coinmama account.

We can accept a digital signature as well, and here’s how to go about it:

  1. Download the file that's located in the email that you were sent, below our company logo.
  2. Open the folder that contains the file you just downloaded and click here. You can upload the file by either "dragging and dropping" it from the folder into the pink field, or by clicking the choose file button.
  3. Sign and date all pages
  4. Download a copy of the signed form
  5. Upload your signed copy via the verification tab in your Coinmama account.
If you get stuck along the way, please reach out to one of our Happiness Heroes.

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