Chat with us, powered by LiveChat

Accepted credit/debit cards

 Using a credit card is one of the easiest and fastest ways to buy, and works almost anywhere in the world. At Coinmama, we accept both credit and debit cards from Visa and MasterCard.

We do not accept American Express, Discover, or PayPal.
Note: if you don't have a Visa or MasterCard, try bank transfer - it may be a slower option, but it's much cheaper!

Get your payment approved

Even if you're using a Visa or MasterCard, your payment sometimes gets rejected. Here are the most common reasons, and how to fix them:

  1. Do not honor. This is the message you see when your payment was declined by your bank, and they won't tell us exactly why. Make sure you've entered all the payment details correctly. If that doesn't work, try calling your bank.
  2. 3DS authentication failed. To help you transact safely, your bank often asks you to confirm the payment. Make sure to enter the correct secure password in the popup, and answer any text messages from your bank.
  3. Insufficient funds. The order amount was larger than the available balance in your account, or your bank has a limit on how much you can buy. Make sure you have sufficient funds and try again.
Tip: if your credit card issued by a US bank is getting declined, try using a debit card instead. Some US banks do not let you buy cryptocurrency with credit card. Learn more


Was this article helpful?