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Reset your password

If you are having trouble remembering your password or would simply like to change it, please use the following steps listed below.

Reset your password

  1. Visit the Password Reset page
  2. Enter your email address and click Recover Password
  3. Check your inbox for the password reset email (please allow up to 15 minutes)
  4. Click the reset link in the email
  5. Type in your new password and click Update Password
Note: If you do not receive the email, we recommend checking your Spam/Junk folders. You can also add us to your Safe Senders list. Please click here for instructions on how to do this.

Change your password

  1. Log in to your Coinmama account
  2. Click on Profile & Security
  3. In the Update password section, fill out your old password and preferred new password
If you get stuck our Happiness Heroes are always here to help!

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