How to Get Verified for Level 1

What you will need

As a regulated financial company, Coinmama needs to know more about you before you can make a purchase. It's not just us—any legitimate cryptocurrency provider will ask to verify your identity.

Once you’ve registered your email address, you’ll be guided through our verification process. You will need:

  • A government-issued ID (a non-US international passport, a driver’s license, or a national ID)
  • A piece of paper on which you've written "Coinmama" and today's date
  • A camera

 

How to get verified:

All you'll need to do is head over to your Coinmama account, click "verify account" on the left-hand side of the screen, fill out the verification form and upload a few files. You will be asked to upload a valid government-issued ID through the verification form, as well as a selfie with that ID and a paper note with the current date and the text "Coinmama" in handwriting. 

Step by step instructions:

To get started, log in to your account, click My account and then click Verify account.

    1. Enter your personal details:

      Your first name, middle name (optional), last name, gender, date of birth, address, and ZIP code.

      your_personal_info.png

      As there are more than 150,000 names in the United States alone, your middle name helps us verify it's really you! For example, let's say your name is Jennifer Elektra Smith. That helps us differentiate you from Jennifer Gamora Smith and Jennifer Mystique Smith. Similarly, if your name is Usain ThunderBolt, we'll know you're not the Usain Bolt. Don't have a middle name? Don't worry, just leave it blank!

       

    2. Enter the details of your identification card, then scan/photography and upload photos of both the front and back of your ID. 


      Make sure that all four corners of your ID are visible in the photo, and that the details on your ID are legible. Your ID doesn’t have to match your country of residence, but both your residence and your ID need to be in a country or US state we serve. For the full list of accepted IDs, click here.

      upload_your_documents.png

       
You do not need to resize the images once you've uploaded them.
  1. Next, take and upload a selfie (or photograph) of yourself holding your ID and a piece of paper on which you've written “Coinmama” and today’s date.  Click here for tips on how to take the perfect selfie

     

    upload_selfie.png

  2. All done? Click “submit documents”!


    You'll receive an email if the files were successfully uploaded, and your documents will then be reviewed by our compliance department. Once approved, you will be notified via email and can buy for up to 15,000 USD with a credit/debit card. 

Didn't receive an email saying that your documents were successfully uploaded? Click here for more information on how to find missing Coinmama emails. If you still cannot locate the email, then it may be that you did not submit your documents correctly.

To learn more about account limitations, click here.

 

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