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How to sign-up and get verified

We're thrilled that you wish to use our services and welcome to Coinmama! Feel free to create an account and start purchasing crypto with us.

How to sign up for Coinmama?

Simply go to coinmama.com, enter your email address and confirm it with a one-time-password:


In case you are required to go through verification, you will receive a link to a verification tool called SumSub. It will only take a couple of minutes to get verified with it! 
Here's a quick and easy step-by-step guide:
1. Select the country and ID type
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2. Take a picture of your ID and upload it (them) to the boxes prompted. Note that you can also choose to proceed with the verification process on your smartphone for your convenience
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3. Allow the app to access your camera and pass the Presence Check
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4. Submit your personal information and you're done!
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Note that you might need to pass additional video verification if prompted so.
After that, you will be able to place your first order.

If you get stuck please submit a support request, and one of our Happiness Heroes will get back to you right away.

Verification time

Making cryptocurrencies easily accessible without compromising safety is one of our top priorities here at Coinmama, and we cannot compromise our high standard of security. This would only take up to 30 minutes on average!

In times of high traffic, our team still reviews every individual application with care, so it may take longer for your account to be verified.

 

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