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How to sign-up

We're thrilled you are wishing to use our services, please create an account and provide us with the information below.

How to sign-up to Coinmama:

Field Description
Email address Not only will this be your login, but we will also use this regularly to send you order updates etc.
Country Select the country you are physically in and will be placing your orders from. Please bear in mind some countries are restricted.
Password It's really important that you choose a strong password
First & last name Enter your full legal name when registering in order to avoid unnecessary delays during the verification process.
Middle name The middle name field is not mandatory, but we prefer that you do provide it.
Date of birth Enter your date of birth (dd/mm/yyyy).
Gender Choose the gender you identify with.
Residential address Start typing the address where you are currently residing, and select it from the dropdown menu if available. If you don't see your address, please continue to enter it manually.
Phone number Ensure you select your country's area code before providing us with your phone number.

You will then need to...

  1. Upload your documents
  2. Submit a selfie
  3. Confirm your email address

Here you can find a more in-depth look at Level 1 verification.

If you get stuck please submit a support request, and one of our Happiness Heroes will get back to you right away.

Verification time

Making cryptocurrencies easily accessible without compromising safety is one of our top priorities here at Coinmama, and we cannot compromise on our high standard of security. Our verification team members work hard 24/7 to make this process as quick and smooth as possible, which usually takes around 30 minutes. 

In times of high traffic, our team still reviews every individual application with care, so it may take longer for your account to be verified.


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