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Fees & Charges

Since there is no central bank controlling cryptocurrencies, it's important to understand that each provider chooses its own rate. We calculate our fees based on the TradeBlock XBX index, which is the average (or market) rate based on all known providers. 

Buy

Fees incurred on buy orders depend both on your loyalty level and method of payment:

The prices you see on our website are based on the XBX + 2% (standard deviation), and include our commission fee of up to 3.90%. For more information on how to enjoy reduced fees through our loyalty program, click the link above this paragraph.

  • Bank transfer: No added fees
  • Credit/debit/prepaid/virtual cards: On transactions with a locked crypto rate and instant delivery, there is an additional 5.00% express fee. This fee is added on top of your order amount after you choose the card method payment.
If you want to make sure there is coverage on your card, take the final amount you want to spend and divide it by 1.05 (so if you have 1000 USD to spend, 1000 / 1.05 = 952). This is the amount you can spend when choosing how much cryptocurrency to buy.

Sell

Rates are calculated by the XBX Index average + 2% (standard derivation) + our sell fee of 0.9-1.9%

When selecting the amount (in fiat or Bitcoin, whichever you prefer), your fee and rate will be automatically calculated depending on if you're Crypto Curious, an Enthusiast, or a Believer:

  • Curious: 1.9%
  • Enthusiast: 1.4%
  • Believer: 0.9%
The fees are deducted from the total amount that you'll receive for your Bitcoin, so the price you see on the Sell order form is exactly what you'll get!

 

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