Upon logging in to your Coinmama account, you’ll see your transaction history with us. Keep reading to find out the meaning behind each one.
|Completed||Your transaction was successfully completed and your coins were sent to your wallet!|
|Expired||If your transaction has expired, it means that you didn't finish the payment process. Credit/debit card transactions expire after 30 minutes if you don't complete the payment form. It can also mean that you have reached one of your limits.|
|Pending||Your payment and/or transaction are being processed.|
|Cancelled||When a transaction is cancelled it means that you either manually cancelled it from your account page, from the credit card payment page, or asked us to cancel it for you.|
|Failed||At Coinmama we want you to succeed every time! But sometimes, and despite everyone's best efforts, a transaction doesn't go through.|
Please see below for reasons your transaction may has failed. You will never be charged for a failed transaction, however, you may need to wait for the authorization hold to clear.