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New to crypto
Intro to coinmama
Cryptocurrency
Wallets
Get verified
What you need to know before verification
Getting verified for level 1
Getting verified for levels 2 & 3
Application decline reasons and troubleshooting
Buy & Sell
Buy
Sell
Fees & charges
My order
General order FAQ
Order failed reasons
Order completed but no coins/funds received
Account & Security
Can't log in?
Update your account details
Protect yourself online
Wallets
"We cannot complete your order at this time"
Coinmama Support
My order
Order failed reasons
If you received this message after placing your order, try again later or with another card of yours. If you see a pending transaction on your bank statement for your failed order,
click here
.
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Welcome to Coinmama
Everything you need to know about wallets
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Account limits (buy & sell)
Level 1 verification
Compare our payment methods
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Loyalty Program for Reduced Fees
Transaction Statuses and What They Mean
Understanding the Blockchain ledger