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How to Contact Us

We want to hear from you!

We're a family, and we want you to feel like part of that family too. So tell us if there's an issue you need to be solved, a coin you'd like us to add, or if you have any questions or concerns.


Sometimes you just need a helping hand. Our support team is here to assist you from 7:00 to 24:00 GMT. Reach us by clicking the "Help" button on the lower right corner of your screen, or submit a support request, and a member of our support staff will respond as soon as possible. Coinmama will always get back to our customers and our supporters are happy to help where ever possible :)

To contact us, please send an email to or submit a request here. You will occasionally find us on chat as well, usually within our business hours.


Is there a coin you think is missing, something you think we can do better, or do you simply want to say hi? Contact us! We'd love your feedback.



Have any questions about how we secure and use your data? Find more information here, or shoot an email to and we'll be happy to lay it out for you. EU customers can also contact our designated DPO at

Partnerships and affiliate program:

Want to partner with us to spread the word? Read more about our affiliate program and register to join us. For more information on the Terms and Conditions for our affiliate program, click the hyperlinks.

Media requests:

For all media requests, please contact and we'll get back to you right away.


We're hiring! If you're excited about how Blockchain and cryptocurrency are transforming the world, and want to be part of the revolution, check out our job listings.


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