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We want to hear from you! We're a family, and we want you to feel like part of that family too. So tell us if there's an issue you need to be solved, a coin you'd like us to add, or if you have any questions or concerns.

Our Business Hours:

Account Verification: Operating 24/7*

Customer Service: 7:00am - 01:00am (UTC/GMT)

Business Inquiries: 7:00am - 01:00am (UTC/GMT)

*in rare cases, our Customer Service team may get involved with your verification to assist.


Sometimes all you need is a helping hand. If you reach out to us via one of the following methods, our Happiness Heroes will get back to you ASAP:

  • Submit a help request
  • Reach out to our AI bot Emma at the bottom-right of your screen

Alternatively, if you are looking for a different department please see below:

Whether you would like us to list a new coin, or you think there is something we can improve on... we'd love to hear your feedback.
Have any questions about how we secure and use your data? Find more information here, or shoot an email to and we'll be happy to lay it out for you. EU customers can also contact our designated DPO at
Want to partner with us to spread the word? Read more about our affiliate program and register to join us. The Terms and Conditions can be found here.
For all media requests, please contact and we'll get back to you right away.
We're hiring! If you're excited about how Blockchain and cryptocurrency are transforming the world, and want to be part of the revolution, check out our job listings

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