We want to hear from you! We are a family, and we want you to feel like part of that family too. Please tell us if there's an issue you need to solve, a coin you'd like us to add, or if you have any questions or concerns.
| Customer Service | |
| One-hour median reply time | |
| Chat | 24/7 |
Sometimes all you need is a helping hand. You have the option to either submit a support request or speak to our AI bot Emma on the bottom-right of your screen.
Whether you would like us to list a new coin, or you think there is something we can improve on... we'd love to hear your feedback.
Got any questions about how we secure and use your data? Shoot an email to privacy@coinmama.com and we'll be happy to lay it out for you. EU customers can also contact our designated DPO at dpo@coinmama.com
Want to partner with us to spread the word? Read more about our affiliate program and register to join us. The Terms and Conditions can be found here.
For all media requests, please contact support@coinmama.com and we'll get back to you right away.
We're constantly on the hunt for more mamas and papas to join our team. Check out our current job vacancies here.
Note that sometimes email response might take a bit more time than usual due to a heavy load. We are doing our best to reply to your inquiries as fast as we can!