Once you sign up for Coinmama, you will receive an email asking you to confirm your account. Click the link to confirm your email address and complete your registration process.
If you did not receive a confirmation email, [check your spam folder] (https://support.coinmama.com/hc/en-us/articles/360018843994-Find-missing-Coinmama-emails). We confirm every purchase you make by email, so please mark emails from @coinmama.com as "not spam" or add @coinmama.com to your safe list or contact list. If the email is still missing after ten minutes, please [contact] (https://support.coinmama.com/hc/en-us/requests/new) our support team for further assistance.
Please note that we take account safety very seriously, so once you confirm your email, you will not be able to change your email address without the assistance of our support team.
Also, you might have an issue clicking on the link if you're using Hotmail. In this case, we recommend you to copy the link and to paste it in the URL bar. That should do the trick :)