Change is a part of life! If you'd like to change the personal details on your account, including your email address or phone number, please [contact] (https://support.coinmama.com/hc/en-us/requests/new) our support team directly and they'll help you with the change.
To change your email address: Send us the new address and attach a selfie or photo of yourself holding the following:
- The ID with which you verified your account.
- a piece of paper on which the old email address, new email address, "Coinmama," and today's date are written.
[note] Why do we need a selfie? We send sensitive account information by email, so we want to know it's really you!
To change your phone number: Contact us with the new phone number and include the number of the ID you used to verify your account.
For all other changes: Contact us and we'll let you know if there's additional information we need.