Here are the location variables we need to consider when reviewing a user.
If every one of these 4 mentioned parameters is OK – it doesn’t matter if none of them matches the other:
- For example, a user can provide a Billing Address in Israel, and submit a German-issued Resident Permit, that says his Nationality is Pakistani while being abroad in California (US) – and it would be fine with us.
But if 1 or more of these parameters is from a blocked country we need to follow the instructions below.
- This is the billing address the user enters when they create their account.
- We do not accept users whose billing address is one of the Blocked Countries.In fact, these blocked countries are not listed in the drop-down of countries when users register.
- If users wish to change their residency country to a blocked country later on in the verification process, we need to be mindful that this is not allowed.
- This is the country that issued the ID document
- For colonies under certain jurisdictions, some countries will have documents issued under the colonial power.For instance, a user may have a billing address in Guadeloupe and a French ID. To know more about which areas fall under the colonial jurisdiction, see the Colonies under Jurisdiction articles.
- We cannot accept documents from OFAC blocked countries.
- We do not care about the document place of issue. We only care about the country that issues the document. So for example, we can accept a document issued from the German embassy in Iran because Germany is the issuing country.
- For US users we need to also pay attention to the issuing state of the document
IP Country & IP Region
- The IP location is the current location of the user as detected by IDM (by MaxMind). It includes the IP country and the IP region.
IP country = the country the user is currently in.
IP region = the state the user is currently in.
- We do not accept users with IP locations in one of the Blocked Countries.
- We do not accept users with IP regions in unsupported US states.
- IP locations can be masked by the following
We do not accept users with Syrian, Iranian or North Korean Nationalities listed on the ID documents.
Please pay attention to nationalities when they are listed on ID documents, especially on residence permits.
Place of birth
- We do not care about the user’s place of birth, but this is only the case when we know for sure we’re looking at the place of birth.
- If a country is stated on the ID without explicitly calling it the place of birth (or if it’s not explicitly indicated in the Document Checker), we treat this as the user’s nationality and refuse users whose nationality is Syrian, Iranian or North Korean.