Ordinarily, users should apply with a first and late name.
When we encounter users with only 1 name we need to check their ID document to verify this information.
Here are the possible scenarios when a user applies using only one name:
1- We check the name on the ID or passport. If the ID shows a first and last name, then we update the application with this information.
2- After checking the ID or passport, there is only one name listed. This is common in India, Malaysia, Indonesia and the Philippines. When the ID confirms that there is only 1 name, then we update the application.
- We do this by using the 1 name as both the first and last name.