When US users are asked to provide an ID for tier 1 verification, they may provide an ID from a different state.
In these cases, where the billing state is different to the ID state, we need to make sure the ID provided is from a supported state. In cases where the ID is not from a supported state, we cannot accept that state ID.
How do we handle these cases?
In these cases, we need to request an ID from the billing state. If the selfie is taken with the unsupported state ID, we need to request a new selfie with a supported state ID.
To do this we send the following decline reason: