When you've created an order on Coinmama, you need to wait for the payment processor to handle your payment. How this works and how long it takes depends on your chosen method of payment.
Credit/debit card orders
If you paid with a credit or debit card, your order is handled by Simplex, our credit card processor. In this case, In Process means that they are reviewing your payment info. It can take up to a few hours in some cases.
Note: Simplex may need more information to approve your payment, so check your inbox regularly during this period.
Cash orders via Western Union
If you paid with cash to your local Western Union branch, got the receipt and filled in the MTCN number on the order page, coins will usually be sent to you within a few hours.