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Coinmama KYC Questionnaire

It's time to get verified for a higher tier - great! Follow these simple steps below to learn how to fill out your KYC Questionnaire which is a requirement for Level 2 & 3 Verification.

1. Go to the 'Verify Account' tab

Once your account is eligible for the next verification level, you will be prompted to fill out the KYC Questionnaire flow on the ‘Verify Account’ tab on your Coinmama account. 

The first page, as seen below, is for filling out your general information such as your name, ID information and address.


Once all mandatory information is filled out on this first page, you will then be able to proceed to the second page by selecting 'Next'.


2. Complete the second page of the KYC Questionnaire

On this page, you will see all of your previously-filled details along with the continuation of the form. The information collected on this page is information about your estimated activity as well as information about your line of business and income.




Once you click 'Next' after filling out all information on this page, your KYC Questionnaire will be submitted for review. You will receive an email confirming this and you can expect to hear back from us within several hours.

If you happen to have any questions regarding the KYCQ form or any verification step, feel free to contact us directly at and we will always be happy to help! 

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